FAQ
Frequently Asked Questions About GPSR Solutions' Compliance Services
1. Understanding GPSR Compliance
What is GPSR, and who does it apply to? The General Product Safety Regulation (GPSR) applies to all consumer products sold in the European Union. It requires businesses to assess safety risks, maintain up-to-date documentation, and appoint an EU Authorised Representative. GPSR Solutions helps you stay compliant through expert-led, subscription-based support.
What happens if I don’t comply with GPSR? Non-compliance may result in product recalls, marketplace delisting, fines, or legal action. EU authorities can request your safety file at any time. A missing or outdated file can trigger enforcement.
Does GPSR apply to all product categories? Yes. GPSR applies to all consumer products unless more specific EU laws (e.g. MDR or CPR) apply. Products must comply with all relevant regulations simultaneously.
2. GPSR Solutions' Compliance Services
How does GPSR Solutions help with compliance? We offer a managed subscription that includes:
- Risk Assessment: Product-specific hazard analysis aligned with EU safety frameworks.
- Technical Documentation: Full GPSR compliance file prepared and maintained for each product type.
- Labeling Review: Verification of safety warnings, CE marks, instructions, and traceability markings.
- GPSR Certification: Documentation confirming compliance with Regulation (EU) 2023/988.
- EU Authorised Representative: Ongoing representation via our Germany-based EU office.
- Marketplace Registration: We register your business with the EU Safety Gate system for legal marketplace access.
Why do I need an EU Authorised Representative / Responsible Person (RP)? Non-EU sellers must appoint an EU-based RP to hold documentation and interface with regulators. This is mandatory under GPSR.
Can GPSR Solutions act as my Authorised Representative / Responsible Person? Yes. Our subscription includes full EU representation via our German entity, valid for the duration of your active plan.
Can I change Authorised Representatives later? Yes. If you switch providers, labels and documents must be updated. We do not charge cancellation or transfer fees.
3. Technical Documentation & Risk Assessment
Do I need a risk assessment for each product? Yes. Every product type requires a documented risk assessment under GPSR. It’s the foundation of your compliance file.
What’s included in a GPSR risk assessment?
- Product description, intended use, and target age
- Economic operator roles (manufacturer/importer/RP)
- Material and construction details
- Applicable EU legislation and harmonised standards
- Hazard identification and risk rating
- Labeling and disposal recommendations
What is technical documentation, and why is it required? It’s the file EU regulators can request at any time to verify product safety. It includes:
- Risk assessments
- Supplier and material declarations
- Test reports (if available)
- Traceability records
- Declarations of Conformity
- Labeling and safety information
4. GPSR & Online Marketplaces
What does GPSR mean for online sellers? To sell on platforms like Amazon, Etsy, or Shopify in the EU, you must:
- Appoint an EU Authorised Representative
- Register with the EU Safety Gate Portal
- Maintain risk assessments and compliance documentation
- Apply all required safety labeling
Can GPSR Solutions help with Amazon’s requirements? Yes. We handle your Safety Gate registration and provide the full set of documents Amazon may request under EU law.
5. Subscription & Pricing
Are your services subscription-based? Yes. We offer monthly or yearly plans depending on the number of product types you need to cover. This ensures ongoing compliance support and valid EU representation.
How long does certification take? Typically 5–10 business days after we receive your complete product data. Timelines vary based on product complexity and documentation quality.
What product data do you need from me?
- Product specifications and images
- Supplier and material information
- Existing certifications or test reports (if any)
- Labeling and user instructions
How much does it cost? Pricing is tiered by product count:
What are your pricing plans?
- Bundle 1: Starter (1–3 product types): $50 / month
- Bundle 2: Essential (4–10 product types): $100 / month
- Bundle 3: Growth (11–20 product types): $250 / month
- Bundle 4: Enterprise (21–50 product types): $500 / month
- Extra Product Type Add‑On (for additional product types): $15 each / month
Do you offer annual plans or discounts? Yes. Annual billing is available with discounted rates. Contact us for custom quotes on portfolios with more than 50 product types.
Are there extra fees if regulators contact you? No. Regulator inquiries are included. If external legal or lab services are needed, we’ll notify you first and only proceed with your approval.
6. Additional Services
Can you help with CE marking? Yes. We support CE marking and other applicable EU safety directives for toys, electrical products, etc. if needed.
Do you offer lab testing? Yes. We coordinate third-party lab testing through accredited partners where required. This is quoted separately based on the product and test scope.