Terms of service
1) TERMS AND CONDITIONS OF OUR WEBSITE:
OVERVIEW
This website is operated by EaseCert GmbH, Klaus-Kordel-Straße 4, 54296 Trier, Germany, doing business as GPSR Solutions.
The terms “we”, “us” and “our” refer to GPSR Solutions. GPSR Solutions operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). GPSR Solutions is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. GPSR Solutions reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until GPSR Solutions confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as GPSR Solutions may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by GPSR Solutions, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of GPSR Solutions, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by GPSR Solutions.
GPSR Solutions’s names, logos, product and service names, designs, and slogans are trademarks of GPSR Solutions or its affiliates or licensors. You must not use such trademarks without the prior written permission of GPSR Solutions. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
GPSR Solutions is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with GPSR Solutions. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and GPSR Solutions, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with GPSR Solutions.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy for more details on how we, Shopify, and our partners use your personal information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm GPSR Solutions, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY GPSR Solutions, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL GPSR Solutions, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless GPSR Solutions, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.
SECTION 18 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where GPSR Solutions is headquartered. You and GPSR Solutions consent to venue and personal jurisdiction in such courts.
SECTION 22 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@gpsrsolutions.com.
Our contact information is posted below:
EaseCert GmbH, doing business as GPSR Solutions
Klaus-Kordel-Straße 4, 54296 Trier, Germany
Email: compliance@easecert.com
Website: www.easecert.com
Tel: +49 170 5738 555
2) TERMS AND CONDITIONS OF OUR SERVICES:
All services are subject to the following Terms and Conditions:
GPSR Solutions: General Terms and Conditions (AGB) of EaseCert GmbH
GPSR Solutions is a brand operated by EaseCert GmbH. All contracts, services, and representations under the GPSR Solutions name are legally provided by EaseCert GmbH, Klaus-Kordel-Straße 4, 54296 Trier, Germany. References in these Terms to “EaseCert” therefore also apply to GPSR Solutions.
EaseCert GmbH (hereinafter “EaseCert”) provides its compliance and EU Responsible Person services exclusively to business customers (B2B) under the following General Terms and Conditions. These Terms are intended for business-to-business transactions only and do not apply to consumers. By ordering or using EaseCert’s services, the Customer (defined below) acknowledges and agrees to these Terms.
1. Definitions
For clarity in these Terms, the following definitions apply:
• EaseCert / Supplier / We: EaseCert GmbH, Klaus-Kordel-Straße 4, 54296 Trier, Germany, including its authorized representatives, employees, and agents.
• Customer / Client / You: The business entity or individual acting in a business capacity (not a consumer) that purchases or uses EaseCert’s services. The Customer confirms that it is not a “consumer” as defined under applicable consumer protection laws, and is entering this agreement for business purposes.
• Services: All compliance-related services offered by EaseCert under the GPSR Solutions brand, including but not limited to product risk assessments, EU General Product Safety Regulation (GPSR) certification support, labeling compliance checks, technical documentation management, EU Safety Gate registration assistance, WEEE/LUCID registration support, subscription-based compliance monitoring, and acting as an EU Authorized Representative/Responsible Person for the Customer’s products in the EU. The exact scope of the Services provided to Customer will be as described in the Customer’s order (or any written Quotation/Agreement if applicable).
• Authorized Representative / Responsible Person Service: The service where EaseCert acts as the Customer’s authorized EU representative or “Responsible Person” as required by EU regulations (e.g. under GPSR or other applicable laws) for the Customer’s products.
• Contract: The legally binding agreement between EaseCert and the Customer for provision of Services, consisting of these Terms together with the specific details of the Customer’s subscription order or any separate written agreement/quotation.
• Fees: The compensation (price) payable by the Customer for the Services as indicated on the website at checkout or in a written quotation/invoice. Fees are generally charged on a subscription basis unless otherwise explicitly agreed.
• Confidential Information: All non-public information exchanged between the parties in connection with the Services, including business information, technical documents, product data, reports, pricing, and any other materials marked or reasonably understood to be confidential.
• Business Day: A day other than Saturday, Sunday, or public holiday in Germany.
(Any other capitalized terms in these Terms shall have the meaning assigned in context. Headings are for convenience and do not affect interpretation.)
2. Scope of Application / B2B Nature
• These Terms and Conditions apply to all offers, subscriptions, contracts, and services provided by EaseCert to the Customer. They govern each Service provided, and any related pre-contractual communications or subsequent executions.
• By subscribing to GPSR Solutions or placing an order, the Customer agrees that only these Terms apply. Any differing or additional terms of the Customer (for example, terms on a purchase order or other document) are not accepted and are hereby expressly rejected, unless EaseCert has agreed to them in writing.
• Business-to-Business Only: EaseCert’s services are offered exclusively to businesses (companies, merchants, entrepreneurs, or other organizations). The Customer represents that it is not a consumer and is subscribing or purchasing for business purposes only. Statutory provisions protecting consumers (such as right of withdrawal in distance selling, etc.) do not apply to this B2B contract. If a person not qualifying as a business mistakenly enters into a contract with EaseCert, EaseCert reserves the right to cancel the contract.
• In case of any individual written agreement between the parties (such as a negotiated contract or specific service agreement), those specific terms take precedence over these general Terms to the extent of any conflict. Otherwise, these general Terms remain fully applicable.
3. Offer and Contract Formation
• Non-Binding Offers: Any descriptions of Services, pricing, and content on the GPSR Solutions website (including the Shopify-based online store) or in brochures/proposals are invitations to treat (non-binding offers). They are an invitation for the Customer to submit an order and not a legally binding offer by EaseCert to any particular terms. EaseCert reserves the right to correct obvious errors (e.g. typographical mistakes in service descriptions or pricing) at any time.
• Placing an Order: When the Customer selects a subscription plan or Service on the GPSR Solutions website and completes the checkout process (or otherwise submits an order or signed quotation for Services), this constitutes a binding offer by the Customer to purchase the specified Services under these Terms. The Customer is responsible for ensuring that the order details (services selected, product categories, subscription tier, quantity, pricing) and any information submitted (e.g. company details, product information) are correct and complete before submitting the order. By placing an order, the Customer also confirms it has the authority to bind the company or entity on whose behalf the order is placed.
• Acceptance / Order Confirmation: A Contract is only concluded and becomes binding when EaseCert accepts the Customer’s order. Acceptance is at EaseCert’s sole discretion. EaseCert can accept the order either by:
o Sending a formal order confirmation via email or other electronic notification to the Customer, or
o Commencing performance of the Services (for example, by contacting the Customer to gather information, providing initial deliverables, or, in the case of the Authorized Representative Service, by registering as the Customer’s representative).
If EaseCert does not confirm or commence the Service within a reasonable time after order placement, the Customer’s offer is deemed not accepted.
• Right to Refuse Service: EaseCert reserves the right to refuse any order or subscription at its discretion, for example if the Customer’s requested scope is not feasible, if the Customer’s business or product is outside EaseCert’s service expertise or presents undue risk, or if there are compliance/legal concerns. If payment was already made for an order that EaseCert cannot accept, EaseCert will refund the payment for that order.
• Contract Term: Unless otherwise agreed, each Contract takes effect upon EaseCert’s acceptance and:
o For subscription Services, the Contract commences upon acceptance and continues on a recurring basis (monthly or yearly) until canceled or terminated in accordance with these Terms (see Section 12 on Termination).
o For one-time add-on Services (e.g. additional risk assessments, documentation updates outside subscription scope), the Contract concludes upon full delivery of the agreed deliverables and payment of the Fees.
4. Description of Services and Performance
• Scope of Services: EaseCert (operating as GPSR Solutions) will provide the Services as specified in the Customer’s subscription order or agreed proposal. Services may include, for example, conducting product risk assessments, guiding the Customer through EU General Product Safety Regulation (GPSR) compliance, verifying product labeling compliance, preparing or maintaining technical documentation (e.g. risk assessments, Declarations of Conformity, technical files), acting as the EU Authorized Representative/Responsible Person for the Customer, assisting with EU Safety Gate or other regulatory registrations, and providing ongoing compliance monitoring under the subscription. The exact scope, deliverables, and timelines are defined by the subscription tier selected on the website or by separate written agreement if provided.
• Subscription Model: GPSR Solutions operates as a subscription-based service. The Customer pays a recurring fee (monthly or yearly) that covers continuous compliance support, document maintenance, monitoring of legislative changes, and the right to use EaseCert’s designated EU Authorized Representative address (if included in the subscription). Each subscription tier includes coverage for a defined number of product types. Customers may add product types or upgrade tiers as their portfolio grows.
• Performance Standard: EaseCert shall perform all Services with reasonable care and skill, employing qualified personnel or subcontractors (if applicable) with appropriate expertise in product compliance and regulatory requirements. EaseCert will use commercially reasonable efforts to achieve compliance outcomes for the Customer’s products, but no specific result is guaranteed (see Section 10 on liability). Services are delivered based on the information and documentation supplied by the Customer, and according to applicable laws and standards at the time of service.
• Timelines: Any timelines or delivery dates indicated by EaseCert are good-faith estimates, not fixed deadlines, unless explicitly agreed in writing as binding. Compliance services may depend on external factors, such as the responsiveness of authorities, testing laboratories, or the Customer’s provision of information. EaseCert will make reasonable efforts to meet estimated schedules but is not liable for delays caused by factors outside its control, including delays caused by the Customer (see Section 5).
• Modification of Scope: EaseCert reserves the right to make reasonable modifications to the scope or methodology of Services as required by updated legal requirements or based on new information about the Customer’s product. Such changes will not materially reduce the value of the subscription to the Customer. If significant changes are required, EaseCert will consult the Customer in advance. Additional work beyond the subscription scope (e.g. coverage of new product groups outside the subscribed tier) may be subject to extra fees.
• Use of Subcontractors: EaseCert may involve third-party experts, laboratories, or subcontractors to perform certain Services (for example, specialized testing, audits, or technical translations) if necessary. EaseCert will remain responsible for the overall coordination and delivery of the subscription Services. All subcontractors engaged will be bound by confidentiality and data protection obligations consistent with these Terms.
• Regulatory Compliance by EaseCert: In providing the Services, EaseCert will comply with all applicable laws and professional obligations relevant to its role as compliance service provider and/or Authorized Representative. However, compliance with legal requirements in service delivery is not a warranty of specific regulatory outcomes, and EaseCert is not liable for changes in law or authority decisions that require adjustments to Services.
• Retention of Documents: As part of the subscription, EaseCert will maintain copies of relevant technical documentation, risk assessments, declarations, and related compliance records for as long as the subscription remains active, and thereafter for at least 10 years after termination (or longer if legally required). Documents may be stored electronically and retained for regulatory defense and proof of service delivery.
• Deliverables: Any reports, certificates, analyses, templates, or other compliance materials provided as part of the Services (“Deliverables”) will be provided in common digital formats (e.g. PDF, Word, electronic templates). Deliverables are deemed accepted if the Customer does not raise written objections within 14 days of delivery. Minor errors or omissions will be corrected by EaseCert at no additional cost, but such issues will not constitute breach of contract.
• Limitations: EaseCert is not a law firm, a notified body, or a certification authority. Its role is to assist the Customer with compliance documentation and representation. Final responsibility for product safety and regulatory compliance remains with the Customer as manufacturer or importer. EaseCert does not guarantee that authorities will not challenge a product or that all market access will be granted without issue. Services reflect current requirements at the time of provision and rely on accurate information from the Customer.
5. Customer Obligations
The Customer acknowledges that its cooperation is essential for GPSR Solutions to provide Services effectively. The Customer agrees to:
• Provide Accurate Information: Supply all requested information and documentation needed for the Services. This includes full company details, product specifications, bills of materials, existing test reports, risk assessments, user manuals, labeling artwork, and any incident reports. The Customer warrants that all information provided is complete, accurate, and not misleading.
• Cooperation and Responsiveness: Respond promptly to EaseCert’s requests for information or feedback, and review draft documentation in a timely manner. If the Customer fails to respond, EaseCert may pause service until information is provided, and deadlines will be adjusted accordingly. EaseCert is not liable for delays caused by the Customer’s non-cooperation.
• Compliance Responsibility: Follow EaseCert’s compliance recommendations (e.g. implementing warnings, updating labels, providing traceability information). If the Customer chooses not to follow recommendations, it assumes all risks. The Customer may not market or distribute products that EaseCert has identified as non-compliant or unsafe without resolving the issues.
• Technical Documentation: Ensure complete and accurate technical documentation exists for all products under subscription. The Customer must provide final versions of such documentation to EaseCert and promptly update it when products are modified.
• Product Changes: Inform EaseCert of any material product changes (design, materials, suppliers, labeling, intended use) or any safety incidents, recalls, or regulatory notices. EaseCert may require an additional review (and may charge additional fees) if changes affect compliance.
• Lawful Operations: Ensure its own operations and products comply with applicable laws beyond GPSR (e.g. customs, e-commerce, trade sanctions). The Customer must not request EaseCert to act in a way that would be unlawful or unethical.
• Payment of Fees: Pay all subscription and service Fees in accordance with Section 7. Non-payment may result in suspension or termination of Services.
• Proper Use of Deliverables: Use Deliverables only for compliance purposes related to the Customer’s own products. Deliverables may not be altered or misused, and EaseCert’s name or details may not be applied to products outside the agreed subscription scope.
• End of Product Marketing: Notify EaseCert promptly if products covered by the subscription are discontinued, withdrawn from the EU market, or transferred to another representative. The Customer must immediately stop using EaseCert’s details once the relationship ends.
• Insurance: Maintain appropriate product liability and business insurance sufficient to cover risks of product safety claims and regulatory penalties. Proof of insurance must be provided upon request.
6. EU Authorized Representative / Responsible Person Service
This section applies whenever the Customer’s GPSR Solutions subscription includes the EU Authorized Representative (AR) or Responsible Person (RP) service as required by EU law (for example, under the General Product Safety Regulation (GPSR) for non-EU manufacturers, or similar requirements under specific directives such as WEEE). In case of conflict between this Section 6 and other parts of these Terms, this Section prevails.
• Automatic Appointment: By subscribing to a plan that includes the Responsible Person/Authorized Representative service and upon EaseCert’s acceptance, the Customer formally appoints EaseCert GmbH as its EU Authorized Representative/Responsible Person for the product(s) covered by the subscription. This mandate starts automatically once the subscription is active and confirmed – no separate contract signing is required. EaseCert hereby accepts the appointment under these Terms.
• Scope of Representation: As AR/RP, EaseCert will perform the legally required tasks, including (but not limited to):
– Maintaining the Product’s Technical Documentation (e.g. technical file, EU Declaration of Conformity, risk assessments, test reports) and providing it to EU market surveillance authorities upon request. The Customer must supply this documentation and keep it updated.
– Being identified on the product/packaging/documentation as the Customer’s EU representative.
– Cooperating with EU authorities regarding compliance, relaying requests and corrective measures to the Customer.
– Monitoring that the Customer has fulfilled basic obligations such as preparing risk assessments and declarations. EaseCert may request evidence of these.
– Incident reporting and corrective actions: If a product is unsafe or non-compliant, EaseCert may be required to notify authorities and coordinate recalls or withdrawals.
• Duration Linked to Subscription: Representation is valid only while the Customer maintains an active, paid subscription that includes AR/RP service. Once the subscription ends (through cancellation, lapse, or termination), the Customer’s right to use EaseCert’s details immediately ceases. The Customer must promptly remove all references to EaseCert from products, packaging, websites, and listings.
• Customer’s Duties:
– Labeling: The Customer must affix EaseCert’s name and German address on products/packaging as required by law, but only for products covered under the active subscription.
– Documentation: The Customer must provide EaseCert with complete and accurate technical documentation and update it if the product changes.
– Samples: If requested by authorities, the Customer must provide product samples directly or via EaseCert at its own cost.
– Communications: The Customer must forward any direct authority communication to EaseCert immediately and comply with corrective actions.
– Corrective Measures: If required, the Customer must implement corrective actions such as recalls, withdrawals, or label changes. EaseCert may notify authorities if the Customer fails to cooperate.
• No Transfer of Legal Responsibility: Legal responsibility for compliance remains with the manufacturer/importer. EaseCert’s role as AR/RP does not absolve the Customer. The Customer indemnifies EaseCert for all costs or damages linked to non-compliance (see Section 11).
• Right to Refuse or Withdraw Representation: EaseCert may refuse or withdraw representation if:
– The Customer provides false or incomplete information,
– The product poses serious safety risks that the Customer fails to address,
– Documentation is not provided or updated,
– The Customer breaches these Terms or applicable law.
In such cases, representation ends immediately. No refund will be due, and EaseCert may notify EU authorities of withdrawal.
• Termination and Misuse:
– Upon subscription cancellation, expiration, or termination, the Customer must immediately cease using EaseCert’s details.
– If the Customer continues using EaseCert’s details after termination, a contractual penalty of EUR 5,000 per breach applies, without prejudice to higher damages. Authorities may also be notified.
• Limited Scope: EaseCert’s role as AR/RP is limited to legal obligations under relevant EU law. EaseCert is not a distributor or importer and does not assume quality control or manufacturing responsibilities. Its role is primarily documentation, communication, and representation.
7. Fees and Payment
• Prices and Currency: Subscription fees are listed on the GPSR Solutions website or in quotations. All prices are shown in EUR and are net of VAT unless otherwise stated. EU VAT may apply unless the Customer provides a valid VAT ID. Customers outside the EU remain responsible for their own local taxes or import charges.
• Recurring Subscription Fees: GPSR Solutions operates on a subscription basis. Fees are charged on a recurring monthly or yearly cycle, depending on the plan selected by the Customer at checkout. By subscribing, the Customer authorizes EaseCert GmbH to automatically charge the chosen payment method at the start of each billing cycle until cancellation.
• Full Payment Without Deduction: Subscription fees must be paid in full and received by EaseCert without deductions, set-offs, or bank charges. The Customer is responsible for covering any transaction or conversion fees charged by its bank or payment provider.
• Payment Methods: Payment is due upfront at the start of each billing cycle. Accepted methods include credit/debit card, PayPal, or other processors available via Shopify checkout. Bank transfer may be available for yearly subscriptions by special arrangement.
• Payment Security: All payments are processed securely via Shopify and associated payment processors. EaseCert does not store Customer card details.
• Invoices: Electronic invoices are issued automatically after each successful payment. The Customer is responsible for verifying invoice details and requesting corrections without undue delay.
• Late or Failed Payments: If payment fails or is reversed, EaseCert may suspend or terminate access to Services until payment is resolved. Statutory default interest and collection costs may apply to overdue amounts.
• Refunds: Subscription payments are generally non-refundable once a billing cycle has begun.
– Monthly subscriptions: No refunds for partial months.
– Yearly subscriptions: A full refund is available if cancelled within 14 days of payment and before documentation work has started. Once work begins, fees are non-refundable.
• Anti-Abuse Restriction (“Document-Grab” Use): Subscriptions are intended for continuous compliance coverage. Customers may not subscribe for a short period solely to obtain compliance documents and then cancel immediately. If EaseCert reasonably determines that the subscription was misused in this way, it may withhold or revoke the documents, terminate the subscription without refund, and take legal action if its name or address continues to be used unlawfully.
• Additional Costs: Government filing fees, external testing charges, translations, product sample shipping, and other third-party costs are not included in subscription fees unless explicitly stated. Such costs are the responsibility of the Customer.
• Price Adjustments: Subscription prices may be updated from time to time. Any changes will apply from the Customer’s next billing cycle, with advance notice provided. Existing cycles already paid remain unaffected.
8. Confidentiality and Data Protection
• Confidentiality Obligation: Both EaseCert and the Customer acknowledge that during the subscription period, they may receive Confidential Information from the other party. Each party agrees to keep all Confidential Information strictly confidential and to use it solely for fulfilling the subscription and associated services. Disclosure to third parties is only permitted where necessary (e.g. employees, subcontractors, or advisors bound by confidentiality). Confidential Information includes technical and business details about the Customer’s products, reports, advice, pricing, subscription terms, and other non-public data.
• Exceptions: The confidentiality obligations do not apply to information that:
– becomes publicly available without breach,
– was lawfully known before disclosure,
– is obtained lawfully from a third party, or
– must be disclosed by law or regulatory order. In such cases, disclosure shall be limited to the minimum necessary and, where possible, preceded by notice to the other party.
• Use of Name and Reference: The Customer agrees that EaseCert may list the Customer’s name and project type in GPSR Solutions reference materials or marketing, unless the Customer objects in writing. Technical details will not be disclosed without explicit permission.
• Data Protection (GDPR): EaseCert complies with EU GDPR and other applicable laws. Personal data (e.g. contact names, emails, phone numbers, employee details in technical files) will only be processed to provide services under the subscription and fulfill legal obligations.
– EaseCert acts as data controller for billing and client relationship management, and as processor for product-related data provided by the Customer.
– The Customer must ensure that any personal data shared with EaseCert is lawfully collected and disclosed, with necessary consents obtained.
– Personal data will only be shared with third parties as needed to perform services (e.g. test labs, authorities, or cloud providers), under appropriate safeguards.
• Data Retention and Deletion: Personal data will be kept for as long as required to fulfill the subscription or comply with legal retention periods. After that, it will be deleted or anonymized. Data subjects may request access, correction, or deletion in line with GDPR.
• Confidentiality After Termination: Obligations of confidentiality survive termination. Upon cancellation or expiry of the subscription, each party shall return or delete confidential information on request, except where retention is legally required or necessary for records. EaseCert may retain one archival copy of documentation for regulatory purposes or proof of service.
9. Intellectual Property Rights
• EaseCert’s IP: All intellectual property (templates, methodologies, software, processes, reports, etc.) used by EaseCert remains its exclusive property. Deliverables provided under a subscription are licensed, not sold, to the Customer. The Customer may use them internally and for regulatory compliance, but may not sell, sublicense, or publicly publish them without permission (except where required by law).
• Customer’s IP: All rights in the Customer’s own products, designs, trademarks, and documents remain with the Customer. The Customer grants EaseCert a license to use this material solely for performing subscription services.
• Third-Party IP: If services involve third-party intellectual property (such as standards or testing tools), both parties must respect those rights. Additional licenses may be required and are the Customer’s responsibility.
• Use of Logos and Names: Neither party may use the other’s logo or branding without written consent, except:
– The Customer may factually state that EaseCert GmbH (via GPSR Solutions) is its EU Responsible Person while the subscription is active.
– EaseCert may identify the Customer as a client reference, subject to Section 8.
• Deliverables and License: Deliverables under subscription (risk analyses, certificates, label templates, etc.) are licensed to the Customer for the duration of the subscription and may be used to demonstrate compliance. If the subscription ends, the Customer may retain copies already provided for historical or regulatory purposes but may not claim ongoing coverage or representation.
• Retention of Rights: Improvements or feedback provided by the Customer that enhance EaseCert’s services belong to EaseCert, while Customer-specific compliance strategies remain confidential to the Customer.
• Indemnity for IP Infringement: The Customer warrants that materials it provides do not infringe third-party rights and indemnifies EaseCert against any related claims.
10. Limitation of Liability
• No Liability for Product Outcomes: EaseCert does not design or manufacture the Customer’s products and is not liable for damages, losses, or claims related to product safety or performance. This includes product liability claims, recalls, regulatory bans, or penalties.
• Cap on Liability: EaseCert’s liability to the Customer for any claim under a subscription is limited to the total subscription fees paid by the Customer in the 12 months immediately preceding the claim.
• No Indirect or Consequential Damages: EaseCert is not liable for indirect or consequential losses, including lost profits, business interruption, reputation damage, or third-party claims (except as covered under indemnification in Section 11).
• Data Loss: EaseCert is not responsible for data loss. The Customer must keep backups of important documents.
• Exceptions: Liability is not excluded for (a) willful misconduct or fraud, (b) death or personal injury caused by negligence, or (c) other liabilities that cannot legally be excluded.
• Ordinary Negligence: For damages caused by ordinary negligence, EaseCert is only liable where essential contractual obligations are breached, and then only for typical foreseeable damages, capped at the subscription fee limits stated above.
• Information and Advice: Regulatory advice is given to the best of EaseCert’s knowledge, but no guarantee is made that regulators or courts will agree. Liability is limited as above.
• Reliance on Third Parties: EaseCert is not liable for failures of third parties (test labs, authorities, Shopify, payment processors).
• Mitigation of Damages: The Customer must take reasonable steps to minimize losses.
• Insurance Coverage: The Customer is expected to maintain appropriate insurance (e.g. product liability, recall coverage). EaseCert’s liability is limited to subscription fees, regardless of higher insurance coverage.
11. Indemnification by Customer
To the maximum extent permitted by law, the Customer agrees to defend, indemnify, and hold harmless EaseCert GmbH (operating GPSR Solutions), its affiliates, and their respective directors, officers, employees, and agents (each an “Indemnified Party”) from and against any and all claims, liabilities, damages, losses, fines, penalties, costs, and expenses (including reasonable attorneys’ fees and court costs) that arise out of or relate to:
• Product Liability and Safety Claims: Any third-party claim (by consumers, distributors, regulators, or others) for injury, death, property damage, or financial loss allegedly caused by the Customer’s product(s). Because EaseCert is not the manufacturer but only provides compliance services and, where included, acts as EU Responsible Person, the Customer accepts full responsibility. If EaseCert is fined or sued in its capacity as Responsible Person, the Customer must reimburse all resulting costs and damages.
• Regulatory Non-Compliance: Any fines, recalls, or enforcement measures against EaseCert due to the Customer’s failure to comply with EU product safety laws. The Customer, as manufacturer/importer, is legally responsible for compliance, and this indemnity ensures EaseCert is not held financially responsible for the Customer’s obligations.
• Breach of Contract or Warranties: Any damages suffered by EaseCert due to the Customer’s breach of these Terms (e.g. providing false information, non-payment, or misuse of deliverables).
• Third-Party IP Claims: Any claim that materials provided by the Customer (logos, schematics, documents) infringe third-party intellectual property rights. The Customer must ensure lawful use of all materials it supplies.
• Scope of Indemnity: This covers all costs (judgments, settlements, fines, recall expenses, legal fees). EaseCert will inform the Customer of such claims and may allow the Customer to assume defense, provided its financial ability is assured.
• Exceptions: Indemnification does not apply if a claim arises primarily from EaseCert’s own willful misconduct or gross negligence.
• Continuing Obligation: Indemnification survives termination. The Customer’s duty to protect EaseCert continues as long as claims can arise (including after the subscription ends).
By accepting these Terms, the Customer acknowledges it controls and profits from its products and must therefore bear the related risks. This indemnity is a core condition of GPSR Solutions’ subscription model.
12. Term and Termination
• Subscription Term: GPSR Solutions subscriptions operate on monthly or yearly billing cycles, renewing automatically unless cancelled by the Customer.
• Termination by Customer: The Customer may cancel the subscription at any time through their account or by written notice.
– Monthly subscriptions will remain active until the end of the paid month; no pro-rated refunds are issued.
– Yearly subscriptions may be refunded only if cancelled within 14 days and before service work begins. After that, service continues until the end of the paid year.
Restriction on Short-Term Use: Subscriptions are intended for ongoing compliance coverage, not one-off document acquisition. If EaseCert reasonably determines that a Customer subscribed only to download or obtain compliance documents and then immediately cancelled (“document-grab” use), EaseCert may withhold or revoke the documents, deny further access, and terminate the subscription without refund.
• Termination by EaseCert for Convenience: EaseCert may discontinue the subscription service or a plan type with at least 30 days’ notice. Prepaid, unused fees may be refunded proportionally.
• Termination by EaseCert for Compliance Issues: EaseCert may terminate a subscription immediately if the Customer:
– provides false, incomplete, or misleading information,
– fails to provide required technical documentation,
– refuses to implement corrective actions,
– continues selling unsafe or prohibited products, or
– misuses EaseCert’s name or address after cancellation.
No refund is provided in such cases. Continued misuse of EaseCert’s details may result in a contractual penalty of EUR 5,000 per incident.
• Termination for Breach: Either party may terminate with immediate effect for material breach not cured within a reasonable time. For the Customer, non-payment, fraudulent data, or misuse of deliverables are material breaches.
• Termination for Legal Changes: If changes in law make continuation impossible or unlawful, either party may terminate immediately without liability, except for fair refund of unused fees where applicable.
• Effect of Termination:
– The Customer must immediately stop using EaseCert’s name and address on products, packaging, or listings.
– EaseCert may notify authorities of the end of representation.
– Confidential information must be returned or deleted, subject to legal retention requirements.
– Rights and obligations accrued up to termination remain enforceable.
– Deliverables already provided may be retained for historical or regulatory reference, but may not be reused as proof of ongoing coverage.
13. Force Majeure
Neither EaseCert (operating GPSR Solutions) nor the Customer shall be liable for any failure or delay in fulfilling their obligations (except payment obligations) to the extent such failure or delay is caused by Force Majeure events beyond the reasonable control of the affected party. Force Majeure includes, but is not limited to: natural disasters (e.g. earthquakes, floods, hurricanes), fire or explosions, epidemics or pandemics, war, terrorism, civil unrest, strikes or labor disputes affecting essential services, power or telecommunication outages, acts of government or changes in law that hinder performance, or other events that were unforeseeable and unavoidable despite all reasonable efforts.
• Notification: A party affected by a Force Majeure event shall notify the other party as soon as reasonably possible, describing the nature of the event and the expected impact on its ability to perform. The duties of the affected party are suspended for the duration of the Force Majeure.
• Consequences: The affected party shall make good-faith efforts to mitigate the effects of the Force Majeure and resume performance as soon as feasible. Deadlines or delivery dates impacted by the event will be extended accordingly. For example, if regulatory authorities are shut down due to a pandemic and this delays filings, GPSR Solutions’ timeline to assist will extend; or if staff are subject to lockdown, work will resume when possible.
• Right to Terminate: If a Force Majeure event persists for more than 60 days such that it fundamentally frustrates the purpose of the subscription or makes performance impracticable, either party may terminate the affected Services with written notice. In such case, both parties will attempt to negotiate a fair settlement for work already performed by EaseCert (so that EaseCert is compensated for work already completed, and the Customer is relieved of obligations for undelivered portions). Neither party shall be considered in breach due to non-performance caused by Force Majeure, and neither shall have liability to the other for the termination (beyond refunding advance fees for services not provided, in EaseCert’s case).
• No Force Majeure for Payment: Lack of funds or financial hardship on the Customer’s side is not considered Force Majeure. The Customer’s obligation to pay invoices or subscription charges is not excused by Force Majeure, except where the banking system itself is inoperable.
14. Governing Law and Jurisdiction
• Governing Law: These Terms (including the GPSR Solutions subscription contract and any Orders under it) and any disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
• B2B Jurisdiction Agreement: The parties agree that, in the event of any dispute, the courts of Germany shall have jurisdiction. If the Customer is a merchant (“Kaufmann”), a legal entity under public law, or a special fund under public law in Germany, or if the Customer has no general place of jurisdiction within Germany, then the exclusive place of jurisdiction shall be the competent courts at EaseCert GmbH’s registered office in Trier, Germany. EaseCert may also choose to bring an action at the Customer’s general place of business.
• International Customers: If the Customer is based outside Germany, this jurisdiction clause does not prevent the Customer from seeking interim relief (e.g. an injunction) in another jurisdiction if appropriate. However, substantive resolution of disputes shall remain subject to German courts unless otherwise agreed.
• Language of Contract: The official contract language is English unless a German version is separately executed. Both versions should be interpreted consistently; in case of substantial differences, the German version prevails for disputes in Germany.
15. Final Provisions
• Entire Agreement: These Terms, together with any subscription order placed by the Customer, constitute the entire agreement between EaseCert (operating GPSR Solutions) and the Customer regarding subscription services. They supersede any prior discussions or agreements.
• Amendments: Any amendment or modification must be made in writing and agreed by both parties. EaseCert reserves the right to update these Terms for future transactions. For ongoing subscriptions, Customers will be notified of any material changes. If the Customer objects within 30 days, the parties will seek a resolution; if none is found, either party may terminate the subscription. Continued use without objection constitutes acceptance of updates.
• No Waiver: Failure or delay by either party in enforcing a right does not constitute waiver of that right.
• Severability: If any provision is held invalid, the remainder remains in effect. The invalid clause will be modified or replaced with a valid provision closest to the original intent.
• Assignment: The Customer may not assign its subscription or obligations without EaseCert’s consent. EaseCert may assign the contract to affiliates or successors (e.g. in case of merger, reorganization, or sale of business), provided Customer guarantees are not reduced.
• Independent Contractors: The relationship is that of independent contractors. Nothing creates a partnership, joint venture, or employer-employee relationship.
• Notices: Formal notices must be sent in writing to the addresses provided. For EaseCert GmbH: Klaus-Kordel-Straße 4, 54296 Trier, Germany, compliance@easecert.com. Notices by email are deemed received one business day after sending, unless a bounce or error is returned.
• Headings and Language: Section headings are for convenience only. Singular includes plural and vice versa as context requires.
• Prevailing Terms: These Terms govern all GPSR Solutions subscriptions unless replaced by a separate signed agreement.
• Acceptance: Acceptance occurs through ordering the subscription online or signing an agreement referencing these Terms. Completing online checkout is binding.
• Evidence: The Customer agrees that electronic records (e.g. subscription orders, email exchanges) are admissible evidence of the contract and waives objection solely on the basis that they are electronic.
By subscribing to GPSR Solutions, the Customer confirms it has read and understood these Terms and agrees to be legally bound by them.
Legal Disclaimer:
The documentation and guidance provided by GPSR Solutions are based on information submitted by the manufacturer and are intended solely for informational and compliance support purposes. They do not constitute legal advice and do not relieve a manufacturer or importer of their responsibility to comply fully with the requirements of the General Product Safety Regulation (GPSR) or any other applicable EU laws.
The manufacturer or importer is ultimately and solely responsible for ensuring that each product placed on the EU market is compliant with all applicable regulatory obligations under GPSR. The information provided by GPSR Solutions is prepared to assist with compliance but is not guaranteed to be exhaustive or tailored to all factual or legal circumstances. If the information supplied by the manufacturer is incomplete or inaccurate, the guidance and documents issued may not reflect actual compliance obligations.
Nothing provided by GPSR Solutions, including but not limited to certifications, documentation, assessments, or recommendations, should be interpreted as legal advice or as a definitive interpretation of EU law by any regulatory or enforcement authority. GPSR Solutions does not represent or warrant that any content, materials, or conclusions provided are legally binding, conclusive, or recognized by regulators.
Manufacturers and importers are encouraged to consult with qualified legal counsel regarding their legal responsibilities. The use of any documentation or guidance provided by GPSR Solutions does not exempt any party from fulfilling their independent legal obligations under EU law.